Privacy Policy

Last updated 9 November 2026

DateTomic is a dating app for padel players. Because it is a dating app, you trust us with personal information, some of it sensitive. This policy explains what we collect, why, who we share it with, how long we keep it and the choices you have. We have tried to write it plainly.

The short version

• DateTomic is for adults only. We check that you are 18 or over through a specialist age verification provider before you can use the app.
• Your profile is visible to other DateTomic users. Your messages are private between you and the people you message, unless you report them to us.
• We use your location to show you people nearby. We never show other users your exact location.
• We do not sell your personal information, and we do not show third-party adverts.
• You can see, change, download or delete your information. Email hello@datetomic.com or use the settings in the app.

The waiting list on our website

Before the app launches, you can register your interest on our website. This section covers that. The rest of this policy covers the app.

• What we collect: your first name, your email address and the nearest UK city or town you choose from our list, with when you registered and which version of the form's wording you saw.
• Why: to email you about the DateTomic launch, including when we open near you, and to plan where to launch.
• Lawful basis: your consent, which you give when you press "Register interest". You can withdraw it at any time with the unsubscribe link in any of our emails, or by emailing hello@datetomic.com.
• Who sees it: Supabase stores the waiting list in London. Cloudflare hosts the website and runs Cloudflare Turnstile, which checks you're a person and not a bot by looking at your IP address and browser signals. Turnstile never sees what you type into the form.
• How long we keep it: until 12 months after the DateTomic app launches, or until you ask us to remove it, whichever is sooner.

The list of UK cities and towns on the form is built from the Office for National Statistics Index of Place Names (July 2024) and the Northern Ireland Statistics and Research Agency's Settlement 2015 classification. It contains public sector information licensed under the Open Government Licence v3.0 and contains OS data © Crown copyright and database right 2024.

1. Who we are

DateTomic is run by Dateworks Ltd, a company registered in England and Wales (company number 17493379), whose registered office is Edge House Cottage, Macclesfield Road, Macclesfield, Cheshire SK10 4UD. In this policy, "DateTomic", "we", "us" and "our" mean Dateworks Ltd.

We are the controller of the personal information described in this policy. Our ICO registration number is [ICO registration number].

2. Information we collect

Information you give us

• Account details: your name and email address, and the one-time codes we email you to sign in, or the details shared with us if you sign in with Apple or Google (usually your name and email address). We do not use passwords.
• Profile information: your date of birth, gender, the gender and age range of people you want to meet, photos, bio, prompt answers and interests.
• Padel information: your playing level, the clubs you play at and when you are available to play.
• Messages and activity: messages and photos you send to other users, and your likes, matches and double dates.
• Reports and blocks: reports you make about other users, including any messages you choose to attach as evidence, and users you block.
• Contact preferences and support: your marketing and notification choices, and anything you tell us when you contact us.

Information from age verification

Before you can use DateTomic, you complete an age check with our age verification provider. Depending on the method you choose, the provider either estimates your age from a selfie or checks an identity document such as a passport or driving licence. The provider tells us the result of the check (for example, that you are over 18 and when you were checked). We do not receive or keep your selfie or a copy of your identity document. See section 3.

Information we collect automatically

• Location: with your permission, your device's location, which we use to show you people and games nearby. You can turn this off in your device settings, although some features will not work without it.
• Device and log information: your device type, operating system, app version, IP address, crash reports and how you use the app (for example, which screens you visit and when).
• Camera and photo library: only when you choose to take or upload a photo.

Information from others

• Other users may tell us about you, for example by reporting you or inviting you to a double date.
• Our photo and text screening tools tell us when content may break our rules.
• If we introduce paid features, Apple or Google will tell us when you buy or cancel a subscription. We will not receive your card details.

3. Sensitive information

Some information you share on a dating app is sensitive, and the law gives it extra protection.

Your dating preferences

Your gender and the gender of the people you want to meet may reveal your sexual orientation. We use this only to show your profile to the right people and to suggest matches. We rely on your explicit consent, which you give when you add these details to your profile. You can change them at any time, and you can withdraw your consent by deleting your account.

Age verification

Facial age estimation and identity document checks may involve biometric data. We only ask our provider to carry out a check with your explicit consent, which you give when you start the check. The provider processes your image or document to confirm your age and then deletes it in line with its own terms. If you prefer not to complete an age check, you will not be able to use DateTomic, because keeping under 18s off the app is essential to how we keep users safe.

Anything else you choose to share

Please think carefully before sharing other sensitive information about yourself, such as your health, religion or ethnicity, in your profile or messages. Other users will be able to see what you put in your profile.

4. How we use it and why

The law requires us to have a lawful basis for each way we use your information. The table below sets out what we do, with what, and on what basis.

Where we rely on legitimate interests, we have weighed our interests against yours. You can ask us for more detail about that, and you have the right to object (see section 10).

5. Keeping the community safe

Safety comes first on DateTomic. To protect our users:

• We screen profile photos and profile text using automated tools. Some words are blocked when you type them. Anything else the tools flag is reviewed by a member of our team before we take action.
• You can block or report any user. When you report someone, you can choose to attach specific messages as evidence. Our moderators can see only the messages you attach, not the rest of your conversation.
• If we find that someone has broken our rules, we may warn them, restrict or suspend their account, or remove them from DateTomic.
• Where there is a risk of serious harm, or where the law requires it, we may share relevant information with the police or other authorities.

We do not make decisions that have a legal or similarly significant effect on you based solely on automated processing. If you disagree with a moderation decision, you can ask us to review it by emailing hello@datetomic.com.

6. Who we share it with

We do not sell your personal information. We share it only as follows.

• Other users: your profile (including your photos, age, padel information and approximate distance) is visible to other users. Your messages are visible to the people you send them to. If you join a double date, the other people in it can see the profile details you share in the app.
• Service providers who work for us under contract and only on our instructions: cloud hosting and data storage, sign-in and authentication, age and identity verification, photo and text screening (including AI tools), analytics and performance monitoring, email and push notification services, and customer support tools.
• Apple and Google, when you download the app, sign in with them or (in future) make a purchase. They handle that information under their own privacy policies.
• Business partners, such as padel clubs or partners we work with on events or offers. We will only share information that identifies you with your consent, unless it is anonymised or aggregated.
• Companies in our group, where we need to for the purposes in this policy.
• The police, regulators and courts, where the law requires it or to protect someone from serious harm.
• A buyer or investor, if DateTomic is sold, merged or restructured. They would have to use your information in line with this policy.

7. Information outside the UK

We host your information in the United Kingdom. Some of our service providers, including Apple, Google and some screening, analytics and notification services, may process it in other countries, including the United States.

When that happens, we make sure your information is protected to UK standards, for example by relying on UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework) or by using the ICO's International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. You can ask us for a copy of the relevant safeguards.

8. How long we keep it

We keep your information only for as long as we need it.

9. Marketing and notifications

We will send you service messages, such as account and safety notices. With your permission, we will also send push notifications about matches, messages and games.

We may send you news and offers about DateTomic by email or push notification. You can stop these at any time by using the unsubscribe link in any marketing email, or by turning off marketing emails and promotional notifications in your account or device settings. We will not send marketing by text message.

If you sign up from outside the area where DateTomic is live, we will keep your account and let you know when we open near you.

10. Your rights

You have the right to:

• ask for a copy of your personal information
• ask us to correct information that is wrong or incomplete
• ask us to delete your information
• ask us to restrict how we use your information
• object to us using your information on the basis of legitimate interests, and to direct marketing at any time
• ask for a copy of information you gave us in a format you can take elsewhere
• withdraw your consent at any time, where we rely on it

You can edit or delete most of your information, and delete your account, in the app's settings. For anything else, email hello@datetomic.com. We will reply within one month. We may need to check your identity first.

If you are unhappy with how we have handled your information, please tell us so we can try to put it right. You also have the right to complain to the Information Commissioner's Office at <a href="https://ico.org.uk/make-a-complaint/" target="_blank" rel="noopener">ico.org.uk</a> or on 0303 123 1113.

11. Security

We use appropriate technical and organisational measures to protect your information, including encryption in transit, access controls that limit who can see your information, and contracts with our service providers. No system is completely secure, so please keep access to your email account and your device to yourself, and never share a sign-in code. If a breach puts your rights at high risk, we will tell you without undue delay.

12. Under 18s

DateTomic is only for people aged 18 or over. You must not create an account or use the app if you are under 18. If we learn or reasonably suspect that a user is under 18, we will suspend the account and delete their information, except for the limited records we need to stop them signing up again or to meet a legal obligation. If you think someone under 18 is using DateTomic, please report it in the app or email hello@datetomic.com.

13. Tracking technologies

The app uses software development kits (SDKs) and similar technologies to make the app work, keep it secure, send notifications and understand how it is used. Where these are not strictly necessary, we will ask for your consent first. Our website uses cookies as described in our cookie notice at [cookie notice link].

14. Changes to this policy

We may update this policy from time to time. If we make significant changes, we will tell you in the app or by email before they take effect. The date at the top shows when it was last updated.

15. Contact us

For any question about this policy or your information, email hello@datetomic.com or write to Dateworks Ltd, Edge House Cottage, Macclesfield Road, Macclesfield, Cheshire SK10 4UD.